We’ve compiled the most frequent queries our guests have for your convenience. However should you have a question that is not answered below, please contact our Reservations Team.
Check in is from 2pm. Early arrival requests are not guaranteed but on a request basis only via [email protected]. Should you wish to guarantee an early arrival time, the room will need to be pre-registered from the night prior and will be charged at 100% of the daily contracted room rate, subject to room availability. Should you be arriving after office hours, please contact us on the morning of your arrival so we can arrange an out of hours arrival.
Check out is prior to 10am. Late departures up to 8pm are possible at 50% of the daily contracted room rate. For late departures after 8pm, the full daily contracted room rate will apply. Late departures are subject to availability.
Getting here
You’ll find us at 422 Binna Burra Road, Beechmont
Driving directions from Brisbane
Travel south along the Pacific Motorway (M1) or Mount Lindsay Highway to Canungra and follow the signs to Beechmont at the top of the range. Turn right at the roundabout at the Headmaster’s Cafe (Old School) onto Binna Burra Road.
Driving directions from Gold Coast (Coolangatta Airport)
Travel north along the Pacific Motorway (M1), take the Nerang exit and follow the signs to Beechmont at the top of the range. Drive straight through the roundabout at the Headmaster’s Cafe (Old School) onto Binna Burra Road. Transfers Making a day of it? Arrange a transfer through one of our recommended suppliers – Alpha Transfers or Murrays Coaches.
Parking
Plentiful outdoor parking is available outside The Paddock restaurant where our reception is located, including two electric vehicle chargers. Our friendly team will take you and your luggage to your room upon check-in. Undercover parking is not available. To avoid guest disturbance no parking is permitted beside our cabins.
Room occupancy & children
Our Beechmont Cabins, Accessible Beechmont Cabin and Hinterland View Cabins cater for a maximum of two adults, our Luxury Pavilions sleep up to three guests and The Owners’ Residence hosts up to eight guests.
Beechmont Estate welcomes children in our Luxury Pavilion and Owner’s Residence accommodation as well as in The Paddock restaurant.
Infants are classified as under two years of age and accommodated for in a portacot. Children are classified as 3 – 17 years of age. Special children’s menus are available on request.
Bookings & cancellations
There is no minimum night stay to reservations made over weekends (Friday and Saturday nights). Minimum three (3) night stay applies to reservations made over long weekends, Easter and Festive Season dates.
For cancellations made 15+ days or more prior to arrival, no cancellation fees apply. Cancellations made 14 of fewer days prior to arrival, 100% cancellation fee applies. No refund can be given for any unused services or early departures. All cancellations or reductions in the daily number of reserved rooms must be received in writing. All Visa, MasterCard and AMEX transaction fees are non-refundable in the event of cancellation.
The Paddock restaurant
The Paddock restaurant is open for in-house guests for breakfast 7.30am – 9.30am daily.
Lunch & dinner reservations are available for both in-house guests and visitors.
Lunch is available from 12pm to 3.30pm (seated by 1.30pm) daily.
Dinner is available from 5.30pm until late (seated by 7.30pm) daily.
We’re all about making sure you’re well-fed and happy so let us know if there are any dietary requirements we need to make note of when making a reservation at The Paddock or Estate.
Pets
We love animals great and small (especially the horses, koalas, wallabies and cows that reside on Beechmont Estate farm) however pets are not permitted on the property. If you have an assistance dog or wish to discuss your circumstances with our team, please email [email protected]
Accessibility
The Estate offers wheelchair-friendly access to The Paddock restaurant as well as accessible bathrooms. Wheelchair accessible transportation is provided between accommodation and The Paddock restaurant. An Accessible Beechmont Cabin is available and specially equipped for wheelchair access and convenience. Please select this room type upon booking.
Smoking
Beechmont Estate is 100% smoke-free including all cabins and pavilions, on decks and all public spaces. We ask those who smoke to be a minimum of three metres from the outside of the guests rooms and The Paddock restaurant at all times. Failure to comply may result in a financial penalty and being asked to leave the property. This also applies to e-cigarettes.
